General Questions

What States is your agency licensed to do business in?

Michigan, Minnesota, Wisconsin and Florida

Have you checked all of your markets for the best price?

Yes, as an independent agency, we are able to access more markets to find the best product and price to suit our clients’ needs.

Which limit of liability should I choose? Doesn’t the attorney usually just settle for the limit on the policy?

An entity must assess what is at risk in terms of exposed assets and likelihood of incident or injury as a result of their operations or products. If the limit of liability is very low and the owned assets are high, the disproportionate liability limit leaves the entity exposed. Litigates don’t necessarily simply settle for the policy limit.

What is the difference between Replacement Cost and Actual Cash Value and why can’t I just insure my building for what I paid for it?

Replacement cost pays to repair or replace with like kind and quality with no deduction for depreciation. Actual Cash Value is full replacement cost less depreciation taking into account the age of the property. Market value is very rarely the some amount as replacement cost or ACV and may not be adequate at the time of the loss.

What is co-insurance and how does it work?

It is a specific percentage of the property limit (either RC or ACU) that is the minimum required amount that must be carried, a penalty will result at claim time.

Are payment plans available?

Payment plans vary by company.

Can I buy flood insurance?

Only if the property you wish to protect is located in a designated flood zone.

Why did my rates/premium go up?

Because in the last few years, insurance companies have experienced a substantial increase in claims and are paying out more in claims than they are collecting in premiums. They have also been affected by 9/11.

Worker Compensation Questions

How does an insurance audit work?

At the beginning of a policy term, the payroll and/or sales figures are estimated. At the end of a policy term the insurance company will audit the payroll and/or sales numbers to ascertain what the actual figures payroll and/or sales figures were and will adjust the premium for that policy term accordingly.

Personal Auto Questions

Why do you ask if I have medical insurance?

Personal medical insurance may or may not pay medical billings associates with an automobile accident. Personal Injury Protection (PIP) is a required coverage in Michigan and can be coordinated with your own health insurance at a savings to you.

Home Owner Questions

Why do I need to insure my home for its replacement cost if I don’t intend to rebuild or replace it?

A Homeowners policy requires that the dwelling be covered for at least 80% of what it would cost to replace it.